Return Policy

Return Policy

At MYSTY, we strive to provide a worry-free shopping experience. If you're not completely satisfied with your purchase, please follow the steps below to request a return or replacement:

Returning Products:

You may return products within 14 days of receipt, provided they are unused and in their original packaging.

Exceptions:

There are no exceptions – all products can be returned.

Refunds:

Once we receive and inspect your returned item, your refund will be processed within a few days to the original payment method.

Damaged or Defective Products:

If your product arrives damaged or defective, please contact us within 30 days and include a photo or video of the damage or defect. Once we have verified the information, we will send you a replacement product.